Re: Remote Access Difficulties

Ervin, Glenn

I should have mentioned that I have Windows 7, his computer is 10.
Will this be an option for Windows 7?

-----Original Message-----
From: <> On Behalf Of Rob Hudson
Sent: Tuesday, June 26, 2018 10:18 AM
Subject: Re: [nvda] Remote Access Difficulties

Ervin, Glenn <> wrote:
Yesterday I was not able to remote into my client's computer from work, his seemed to connect, but I could not.
So I tried it from home, and it seemed that I could connect, but it was strange in that when I press F11 to pass through keys, I had no speech, and he heard nothing going on at his end.
Do you have
"Handle keys from other applications
Checked in the
"Keyboard settings"
dialog? Access it by pressing NVDA+shift+k, or by navigating to the windows system tray with windows+b and arrowing until you reach the NVDA icon. Press enter on the icon and down arrow until you hear "Preferences"
and then open that menu. The first item will be "Settings"
and in there is the dialog you want.

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