Hello,

I am using an Acer Swift 3 notebook with Windows 10 home and NVDA 2017.1.1. Either the configuration or NVDA itself has
become corrupted. Many menu items don't work and it is delivering messages about no headings at Level 1. I can't reset
it to factory defaults, assuming that works, because it would go to no Braille and I couldn't use the machine at all.
Any suggestions would be appreciated.

Thanks,
John

--
John J. Boyer
Email: john.boyer@...
website: http://www.abilitiessoft.org
Status: Company dissolved but website and email addresses live.
Location: Madison, Wisconsin, USA
Mission: developing assistive technology software and providing STEM services
that are available at no cost