Re: difficulty with a certain website (yes, it's one o' those)
JM Casey <crystallogic@...>
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I did not see those buttons. I did not use the links list. I hardly ever do. I did search for both links and buttons, the latter of which I kind of expected to see, by arrowing around with the focus but also using the navigational keys b + shift-b.
However, for some reason, they were not showing up for me at the time.
Now though … after reading your message and poking at the site again, I have been able to see them by clicking on the link that says “graphic”. I do not know why this wasn’t visible for me before. When I use jAWS, it still doesn’t seem to be, but I was able to get the shop to pop up by clicking around the title headings. NVDA does seem to be doing better at this, as in, I can consistently find the graphic link and click on it to access the shop, but somehow in my experimentation I missed this before.
It’s very strange. Maybe it was too early in the morning for me, but I’m now not really sure how I could have missed them. That whole dialogue starting with the audio player and containing the various buttons to stream, purchase, was simply not being read, and I don’t know why. Now that I look at the address bar I can see the url has changed to shop.bafflegab.co.uk, and I don’t think that even happened before.
So it was either a site glitch or I’m much worse at this than I thought.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Gene
Sent: July 13, 2018 11:31 AM
Subject: Re: [nvda] difficulty with a certain website (yes, it's one o' those)
Did you follow the link to the page for the specific product? Once there, how did you look at the page? There are buttons on the page that say things like purchase CD. It appears you didn't see them. Did you use the links list, that limits the structures you are looking for to one structure? Did you only move by link through the page by using a move to next link command? Don't limit what you look for by structure on an unfamiliar page. If you are taking a short cut to save time, use something that stops on almost every structure. Tab Does. But I don't think tab stops on clickable items that aren't links so even using tab, you may miss the structure. If you don't see it, then do it the hard way. Read or skim each line of the page below the navigation links at the top until you get to the navigation links, if any, at the bottom.
----- Original Message -----
I’ve recently had an interest in a small, independent company based in the UK that creates audio dramas and adaptations of some horror classics. They are called Bafflegab Productions, and this is their site:
I must admit that I’ve been stymied by this website. Everything *appears* to be accessible enough, except for the key element: the ability to shop for and download their materials. I’ve tried both Firefox ESR and IE so far, and used both NVDA 18.3 and JAWS 18. I’ve hunted around the site, and the only clue I’ve found so far is a reference to bandcamp in the FAQ. Having noticed some recent frustrating issues with bandcamp and screen-readers, I know this could potentially be a problem, however I do not see how this could be preventing links to shop, log in or create an account, etc, from being visible to screen-readers.
I’ve already written the head man at the company about this and explained my difficulty, but I’m writing to the list to see if anyone else wants to have a go, and/or can point me to something I might be missing that might clue me in as to how one goes about acquiring anything from these fellows if not a mouse/screen user. I haven’t yet had a sighted person look at the website to see what they might make of it, but that’s also a next step. I’m hoping to get some kind of accessibility dialogue going with the company, so am trying to gather more info that might not immediately be apparent to me. Then again, it could be that I’m just missing something terribly obvious that someone else here could point out! So, what does anyone here make of it?