Do you use any add ons?
Try disabling them all and then turn them on one at a time if it fixes
it.
Brian

bglists@blueyonder.co.uk
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----- Original Message ----- From: "hurrikennyandopo ..."
<hurrikennyandopo@hotmail.com>
To: <nvda@nvda.groups.io>
Sent: Thursday, August 16, 2018 9:35 AM
Subject: Re: [nvda] Mozilla fire fox crashes with nvda 2018.3 beta 2

It seems to happen if i use the alfa snap shot first say to update then
after i turn it off then check with the beta version it seems to crash
but not all the time some times it will just give the message no updates
then you can close it then other times the browser crashes.

this is only with nvda 2018.3 beta 2 not the alfa snap shot.


Gene nz



On 8/16/2018 8:24 PM, hurrikennyandopo ... wrote:

Hi guys


I do not get this problem with the alfa snapshot when i go to do the
following. help then check for update.

it will download the alfa snap shot then let me set it up.


when i go to do the same with the nvda 2018.3 beta 2 snap shot it goes
to open the browser then crashes and then i get the following.


I thought it might of been a corrupted beta etc so totally removed it
all settings etc then reinstalled it. Even done this with a new fresh
copy as well.


INFO - __main__ (20:09:35.987):
Starting NVDA
INFO - core.main (20:09:36.563):
Config dir: C:\nvda beta snapshots\userConfig
INFO - config.ConfigManager._loadConfig (20:09:36.565):
Loading config: .\userConfig\nvda.ini
INFO - core.main (20:09:36.717):
NVDA version 2018.3beta2
INFO - core.main (20:09:36.717):
Using Windows version 10.0.17134 workstation
INFO - core.main (20:09:36.719):
Using Python version 2.7.15 (v2.7.15:ca079a3ea3, Apr 30 2018, 16:22:17)
[MSC v.1500 32 bit (Intel)]
INFO - core.main (20:09:36.719):
Using comtypes version 1.1.3
INFO - synthDriverHandler.setSynth (20:09:38.078):
Loaded synthDriver oneCore
INFO - core.main (20:09:38.079):
Using wx version 3.0.2.0 msw (classic)
INFO - brailleInput.initialize (20:09:38.085):
Braille input initialized
INFO - braille.initialize (20:09:38.085):
Using liblouis version 3.6.0
INFO - braille.BrailleHandler.setDisplayByName (20:09:38.088):
Loaded braille display driver noBraille, current display has 0 cells.
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (20:09:38.415):
UIAutomation: IUIAutomation5
INFO - core.main (20:09:38.915):
NVDA initialized
INFO - updateCheck.AutoUpdateChecker._started (20:09:38.993):
Performing automatic update check
ERROR - virtualBuffers.VirtualBuffer._loadBuffer (20:10:21.470):
Traceback (most recent call last):
  File "virtualBuffers\__init__.pyo", line 417, in _loadBuffer
WindowsError: [Error 1726] The remote procedure call failed
ERROR - virtualBuffers.VirtualBuffer._loadBuffer (20:11:19.418):
Traceback (most recent call last):
  File "virtualBuffers\__init__.pyo", line 417, in _loadBuffer
WindowsError: [Error 1726] The remote procedure call failed
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo
(20:12:05.006):
Developer info for navigator object:
name: u'Tell Mozilla about this crash so they can fix it'
role: ROLE_CHECKBOX
states: STATE_CHECKED, STATE_FOCUSABLE, STATE_FOCUSED
isFocusable: True
hasFocus: True
Python object: <NVDAObjects.IAccessible.IAccessible object at
0x035D3450>
Python class mro: (<class 'NVDAObjects.IAccessible.IAccessible'>,
<class
'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>,
<type 'object'>)
description: None
location: (477, 450, 355, 16)
value: None
appModule: <'appModuleHandler' (appName u'crashreporter', process ID
9028) at address 5872650>
appModule.productName: u'Firefox'
appModule.productVersion: u'61.0.2'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 263040
windowClassName: u'Button'
windowControlID: 1007
windowStyle: 1342242819
windowThreadID: 6616
windowText: u'Tell Mozilla about this crash so they can fix it'
displayText: u'Tell Mozilla about this crash so they can fix it'
IAccessibleObject: <POINTER(IAccessible) ptr=0x754280 at 583df30>
IAccessibleChildID: 0
IAccessible event parameters: windowHandle=263040, objectID=-4,
childID=0
IAccessible accName: u'Tell Mozilla about this crash so they can fix
it'
IAccessible accRole: ROLE_SYSTEM_CHECKBUTTON
IAccessible accState: STATE_SYSTEM_CHECKED, STATE_SYSTEM_FOCUSED,
STATE_SYSTEM_FOCUSABLE, STATE_SYSTEM_VALID (1048596)
IAccessible accDescription: None
IAccessible accValue: None




n