I assume you are talking about JAWS.  You should be able to restart JAWS if you don't have it displayed in the system tray and have it displayed as a window in the tab order.  You can move into that window and close JAWS with alt f4. 

 

There may be a way to close JAWS while running it from the system tray but I don't know it.  Others may.

Gene

----- Original Message -----

From: Annette Moore

Sent: Wednesday, August 22, 2018 7:39 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] strange stuff happening with the latest version of NVDA and Windows 1803

Hi, Tony. It's a pain in the rear, but try restarting NVDA when you
encounter treeview lists that won't read. it happens with me in
Explorer. when I restart NVDA, it usually corrects the issue--at least
for a while anyway. Maximizing the window will also tell you on what
item your cursor is placed, but again, it's a pain to arrow through and
keep hitting alt+space, then x and reading the current line.
Alternatively, close all of your Explorer windows and reopen them. Or go
do something else for about five minutes and then return to your PC. If
you get too frustrated, try another screen reader. These are the things
I've done to deal with this problem. I keep hoping with each Windows
update or NVDA update that the issue will be corrected, but so far it
hasn't been. It isn't a deal breaker. there's something in another
screen reader that drives me even more bonkers, and that's how the
insert key randomly stops working. At least it doesn't do that in NVDA.
I can live with the treeview lists not reading because I can always
restart NVDA, but when the insert key quits working, I can't restart the
other screen reader because that's one of the keys used to restart it.
Anyway, I hope this is somewhat helpful for you. Take care.

Annette


On 8/22/2018 6:55 PM, Tony Ballou wrote:
> Howdy Folks,
>
>
> Not sure where to pinpoint this issue, but here's the deal.
>
>
> When I try to read the list of files in my folders, NVDA simply will say
> tree view and not tell me any of the folder contents.  It also doesn't
> speak when I arrow through the list.
>
>
> Another thing that also happens is that windows will say task switching
> when I try to press alt-tab to move around the screen.  To get things to
> properly function, I have to press the space bar to get it to tell me
> what window I'm on. Another thing that happens is that I have to use the
> f10 function key to navigate to the menus, because the alt key doesn't
> work.   Does anyone have any ideas about this strange behavior.  I've
> got the latest version of NVDA and windows 1803.  Thanks in advance.
>
>
> Tony
>
>
>
>