I've seen this happen in many cases when reading mail as plain text.  Reading as HTML avoids the problem.  I don't know the technical reasons.  It may be a little safer to read mail as plain text. 

 

Gene

----- Original Message -----

From: Quentin Christensen

Sent: Wednesday, August 29, 2018 6:14 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] reading mail in outlook 365

Could someone perhaps forward me one of these emails that's so problematic, please?  Certainly regular emails like the posts to the list come through just fine for me in Outlook 365 and I can read with down arrow with no more blank lines than the email actually has, but maybe I'm misunderstanding something.

On Wed, Aug 29, 2018 at 9:08 PM, Brian's Mail list account via Groups.Io <bglists@...> wrote:

I'll chip in here, in my case its because I need a part of the text for a script for our talking newspaper. The only other way to achieve the end result with outlook is to grab it all paste it into an editor then select it from there. If other readers allow the thing to be done, and lets face it outlook express does, then why not outlook?
Brian

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Sent via blueyonder.
Please address personal E-mail to:-
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----- Original Message ----- From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, August 29, 2018 2:24 AM
Subject: Re: [nvda] reading mail in outlook 365

Since this is the second email in a row to ask a similar question, I'm
curious, why do people read pieces of text that may be long, using the
arrow keys rather than Say All (NVDA+down arrow or NVDA+a depending on your
setup)?

Note that I'm not saying you SHOULD do it one way or the other, just
wanting a better understanding of why people do things the way they do.
For me, I use Say All with a finger ready on SHIFT to pause speech as
needed.

You can force Outlook to open emails as plain text rather than HTML (File
menu, options, Trust centre, Email security, read all standard email in
plain text), however, that displays links to external images as links and
reads out the full link of each, rather than the HTML view which simply
denotes "graphic".

Regards

Quentin.

On Wed, Aug 29, 2018 at 7:44 AM, Governor staten <govsta@...> wrote:

I decided to try my hand with Outlook 365. I liked it, overall. However,
emails with NVDA and Outlook 365 didn't read as well as they do with
Thunderbird and NVDA. For example, it appears that using arrow keys in some
emails in Outlook 365 is not a great solution. All you see is blank lines
and graphics, whereas you see links and a fairly compact view in
Thunderbird. The tab key doesn't change this in any way, shape or form.


Has anyone else seen this, and if you have, does anyone have a solution?
For me, using Outlook 365 won't work unless I can get around these issues.
I'm using the latest version of NVDA alpha. Any help with this one is much
appreciated, and thanks in advance.

--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess

--

Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

www.nvaccess.org 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess