- NVDA 2018.3 beta 3 hangs after closing System Information application
Re: NVDA 2018.3 beta 3 hangs after closing System Information application
toggle quoted messageShow quoted text
Using either 2018.3beta3, or the latest alpha, I get unknown reported as soon as I close system information, and yes, as soon as I press the windows key, or windows+m etc, I get to the start menu or desktop as expected. I'm not getting any crash or even an error or warning like the original poster however.
I wonder if the crash is caused by the same action with a differently configured PC, or whether it is something else which is happening around the same time (an example might be changing configuration profiles if there was a triggered one for system information, or an addon which was triggered or looking for something else).
On Tue, Sep 4, 2018 at 11:42 AM, Don H <lmddh50@...>
Just tried to duplicate this. Indeed after closing the system
information with alt f4 it seems that NVDA goes silent. after the
alt f4 is pressed Nvda says unknown. Sighted help says I am back
to the desktop and nothing is shown besides my normal desktop.
However if you hit windows key m speech returns. Seems that
something is open that is minimized by windows key m.
On 9/3/2018 7:56 PM, Quentin
Do you have any (other) addons installed, and if so, have
you tried restarting with add-ons disabled? If so, have you
checked that you are using the most up to date version of
And finally, just to check, does this happen immediately
after updating either NVDA or Windows, and if so, does it
persist after rebooting the computer?
If you also could send me a copy of your full log,
ideally at Debug level, I can have a look as well.
Training and Support Manager
Join email@example.com to automatically receive all group messages.