Re: Firefox crashing after upgrading to NVDA rc3

Pranav Lal

Hi Felix,

I am on Windows 10. I suspect the problem is with firefox. I have installed it once again and if I launch firfefox from the desktop icon, I can use it but if I go to the run box with windows + r and type my URL, the firefox that comes up crashes. I do not know what has happened to my installation.


-----Original Message-----
From: <> On Behalf Of Felix G.
Sent: Friday, September 14, 2018 5:20 PM
Subject: Re: [nvda] Firefox crashing after upgrading to NVDA rc3

In case it helps to track it down: Here on Win 7 64 bit with latest Firefox 62 I cannot reproduce. What OS were you using?
Am Fr., 14. Sep. 2018 um 13:45 Uhr schrieb Pranav Lal <>:

Yes, i did restart the computer. It did not help.

On 14-Sep-2018, at 4:37 PM, Quentin Christensen <> wrote:

Have you restarted the computer since updating NVDA? Sometimes weird things can happen in between updating and rebooting.

On Fri, Sep 14, 2018 at 7:10 PM, Pranav Lal <> wrote:

Hi all,

I have upgraded to NVDA 2018.3 rc3. Whenever I launch firefox, it
crashes. I have tried restoring defaults without success. This did
not happen when I was using NVDA 2018.2.

Any ideas? I believe I am on the latest version of firefox but cannot
say. I have been updating regularly.

Quentin Christensen
Training and Support Manager

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