Re: Firefox crashing after upgrading to NVDA rc3

Felix G.

You may wish to check your standard browser. Maybe it is another
instance of Firefox.
Am Fr., 14. Sep. 2018 um 16:23 Uhr schrieb Pranav Lal <>:

Hi Felix,

I am on Windows 10. I suspect the problem is with firefox. I have installed it once again and if I launch firfefox from the desktop icon, I can use it but if I go to the run box with windows + r and type my URL, the firefox that comes up crashes. I do not know what has happened to my installation.


-----Original Message-----
From: <> On Behalf Of Felix G.
Sent: Friday, September 14, 2018 5:20 PM
Subject: Re: [nvda] Firefox crashing after upgrading to NVDA rc3

In case it helps to track it down: Here on Win 7 64 bit with latest Firefox 62 I cannot reproduce. What OS were you using?
Am Fr., 14. Sep. 2018 um 13:45 Uhr schrieb Pranav Lal <>:

Yes, i did restart the computer. It did not help.

On 14-Sep-2018, at 4:37 PM, Quentin Christensen <> wrote:

Have you restarted the computer since updating NVDA? Sometimes weird things can happen in between updating and rebooting.

On Fri, Sep 14, 2018 at 7:10 PM, Pranav Lal <> wrote:

Hi all,

I have upgraded to NVDA 2018.3 rc3. Whenever I launch firefox, it
crashes. I have tried restoring defaults without success. This did
not happen when I was using NVDA 2018.2.

Any ideas? I believe I am on the latest version of firefox but cannot
say. I have been updating regularly.

Quentin Christensen
Training and Support Manager

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