Re: serious problem with nvda 2018.3 with firefox

hurrikennyandopo ...

Hi Ron

It all most sounds like the bug i reported for mozilla fire fox.

It was more to do with the betas and RC release of nvda i have not tested it with the 2018.3 release of last night.

The problem i had i am running windows 10 version 1803. it was a 64 bit machine running mozilla fire fox 60 up to 62 a 32 bit version of it.

This was with the betas and RC releases of NVDA. When you opened the browser it would simply crash all together and would come up with a bug report.

It still does it on 2018.3.

Funny thing was it did not happen with a alfa version of nvda nor with the 2018.2.1 version of nvda.

But if you use a 64 bit version of mozilla fire fox now on a 64 bit machine it does not crash. But as soon as you go back to using a 32 bit version of fire fox on a 64 bit machine it crashes on my windows 10 machine.

I think if you use a 32 bit version of fire fox on a 32 bit machine i do not think you would see the problem?

Gene nz

On 18/09/2018 9:58 PM, Ron Canazzi wrote:

Hello Quenton and List,

This is the first time I have reported any issues with NVDA and Firefox, but I do see in 2018.3 a major and terrible issue.  Every time I run and after using the dialogue to type in a new address or using the bookmarks in Firefox latest version, Firefox crashes.  This is consistent and absolute.  I did restart Firefox, the computer and then tried NVDA with all add-ons disabled.  Nothing solved the problem.  This is certainly a show stopper.

I am using Windows 10 latest version with a 64 bit 16 GB RAM 8 core Intel system.

On 9/18/2018 4:17 AM, Quentin Christensen wrote:
Have you restarted the computer since you updated?  If not, please try that first.  Next, try disabling add-ons in NVDA - the easiest way is to press NVDA+q then down arrow to "restart with addons disabled" and press enter.

On Tue, Sep 18, 2018 at 6:10 PM Mr. Wong Chi Wai, William <> wrote:
I just tasted the latest stable version of nvda, and found that NVDA
became inaccessable with Firefox.

It only say list and cannot interact with the page content.
Any advice?

Quentin Christensen
Training and Support Manager

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