Re: firefox crash with NVDA 2018.3

Jim Pipczak

Hi Q,


I have a 32 bit version of Windows 10  and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.







From: [] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi Mary,


No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear if you do have any issues though.





On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of  nvDA. But it’s interesting that aside from the initial single crash, it worked.
> On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
> Hi,
> I also had major issues with the newest NVDA and Firefox.
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
> ~Ann
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox.  The crash reporter screen came up and I tried to start a new session without result.  I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does when running NVDA 2018.2 which I was running before.  I have the installation file of the former version on my laptop so used that.  I noticed someone else having issues with firefox with NVDA 2018.3.  Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett



Quentin Christensen
Training and Support Manager


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Jim Pipczak
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