Hi Arlene,
I did call the bank and while the IT person who was supposed to get back to me never did, when I woke up the next morning and tried logging in again, the issue was solved.
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On 9/27/2018 11:04 PM, Arlene wrote: Glen: Arlene here! I agree with you! I know web coding is constantly changing making it hard for screen readers to keep up with these things. I hope you are wrong about how these pages are going to be so inaccessible for us blind users to access sites for our use. If whoever has a problem with the submit button on the banking site. You may want to call your bank to get help from them. Or before you call the bank. Why not ask a sighted friend who you trust to come over to your house? Try doing your banking in that person's presence. Ask your friend what he she sees at the submit button. That's if you have any sighted friends around. If not just call the bank for help! Have them helping you over the phone and them on the same site as you are. then if they hear you having trouble with the submit button then ask the worker what he she sees at the submit button! Just a thought!
On 9/27/18, Ervin, Glenn <glenn.ervin@...> wrote:
Gene, All it takes is one element that is a show stopper for someone, and that can cause them to stop using a screenreader and give up using a computer. I have been a computer user and teacher since the days of DOS, and I have spent hours stuck on a page because of inaccessible pages that have no work-around, unless you come to a list like this to find out some obscure technique that happens to work. It sure seems like more and more of this is happening, and it is difficult for screenreaders to keep up. I don’t agree with your assertion that it is just a matter of training. I think with this most recent trend, we will see less and less Blind people being able to access pages. I don’t know the solution, but I see a bad trend here. I hope I’m wrong about the trend. Glenn
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene Sent: Wednesday, September 26, 2018 10:04 AM To: nvda@nvda.groups.io Subject: Re: [SUSPECTED SPAM] Re: [nvda] Problem With Submit Button On My Banking Site
That's largely because of poor training, however. Not for everything, but for a lot of what people do, you can learn perhaps ten or fifteen commands that are different for a different screen-reader and do a lot of what you could do before. Most of what people do uses Windows or program commands. a different screen-reader may use different screen review commands and a different command for read title bar and certain other commands, but a lot of what people do would be the same because a lot of what is done doesn't use screen-reader commands.
Gene ----- Original Message ----- From: Ervin, Glenn<mailto:glenn.ervin@...> Sent: Wednesday, September 26, 2018 9:43 AM To: nvda@nvda.groups.io<mailto:nvda@nvda.groups.io> Subject: Re: [SUSPECTED SPAM] Re: [nvda] Problem With Submit Button On My Banking Site
Although this concept of using multiple screenreaders is okay for those of us who can do that, but if it comes to that as generally accepted practice, then the majority of users are left behind. Glenn
From: nvda@nvda.groups.io<mailto:nvda@nvda.groups.io> <nvda@nvda.groups.io<mailto:nvda@nvda.groups.io>> On Behalf Of Brian Vogel Sent: Wednesday, September 26, 2018 8:48 AM To: nvda@nvda.groups.io<mailto:nvda@nvda.groups.io> Subject: [SUSPECTED SPAM] Re: [nvda] Problem With Submit Button On My Banking Site
On Wed, Sep 26, 2018 at 08:58 AM, Davy Cuppens wrote: Simply told, the procedure is unaccessible so cal your bank and tel them. Not that I don't think this is a good idea, because it is, but you also have to understand that accessibility will always be, to some extent, a game of catch up.
Web coding keeps changing at blinding speed, and that's not going to stop. Sometimes it's a matter of the screen readers catching up to it, and particularly when the reason for doing a certain thing a certain way revolves around increased security.
It's really generally helpful to check to see if what doesn't work under one screen reader might work under another if you happen to have a system with two or more screen readers available. That can help to tease out where the issue might lie.
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Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134
The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another. Everybody knows that this is untrue. . .
~ Bertrand Russell
-- They Ask Me If I'm Happy; I say Yes. They ask: "How Happy are You?" I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
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