Re: [SUSPECTED SPAM] Re: [nvda] Problem With Submit Button On My Banking Site

Ron Canazzi

Hi Arlene,

I did call the bank and while the IT person who was supposed to get back to me never did, when I woke up the next morning and tried logging in again, the issue was solved.

On 9/27/2018 11:04 PM, Arlene wrote:
Glen: Arlene here! I agree with you! I know web coding is constantly
changing making it hard for screen readers to keep up with these
things. I hope you are wrong about how these pages are going to be so
inaccessible for us blind users to access sites for our use. If
whoever has a problem with the submit button on the banking site. You
may want to call your bank to get help from them. Or before you call
the bank. Why not ask a sighted friend who you trust to come over to
your house? Try doing your banking in that person's presence. Ask
your friend what he she sees at the submit button. That's if you have
any sighted friends around. If not just call the bank for help! Have
them helping you over the phone and them on the same site as you are.
then if they hear you having trouble with the submit button then ask
the worker what he she sees at the submit button! Just a thought!

On 9/27/18, Ervin, Glenn <glenn.ervin@...> wrote:
All it takes is one element that is a show stopper for someone, and that can
cause them to stop using a screenreader and give up using a computer.
I have been a computer user and teacher since the days of DOS, and I have
spent hours stuck on a page because of inaccessible pages that have no
work-around, unless you come to a list like this to find out some obscure
technique that happens to work.
It sure seems like more and more of this is happening, and it is difficult
for screenreaders to keep up.
I don’t agree with your assertion that it is just a matter of training.
I think with this most recent trend, we will see less and less Blind people
being able to access pages.
I don’t know the solution, but I see a bad trend here.
I hope I’m wrong about the trend.

From: <> On Behalf Of Gene
Sent: Wednesday, September 26, 2018 10:04 AM
Subject: Re: [SUSPECTED SPAM] Re: [nvda] Problem With Submit Button On My
Banking Site

That's largely because of poor training, however. Not for everything, but
for a lot of what people do, you can learn perhaps ten or fifteen commands
that are different for a different screen-reader and do a lot of what you
could do before. Most of what people do uses Windows or program commands.
a different screen-reader may use different screen review commands and a
different command for read title bar and certain other commands, but a lot
of what people do would be the same because a lot of what is done doesn't
use screen-reader commands.

----- Original Message -----
From: Ervin, Glenn<mailto:glenn.ervin@...>
Sent: Wednesday, September 26, 2018 9:43 AM
Subject: Re: [SUSPECTED SPAM] Re: [nvda] Problem With Submit Button On My
Banking Site

Although this concept of using multiple screenreaders is okay for those of
us who can do that, but if it comes to that as generally accepted practice,
then the majority of users are left behind.

<<>> On Behalf Of Brian Vogel
Sent: Wednesday, September 26, 2018 8:48 AM
Subject: [SUSPECTED SPAM] Re: [nvda] Problem With Submit Button On My
Banking Site

On Wed, Sep 26, 2018 at 08:58 AM, Davy Cuppens wrote:
Simply told, the procedure is unaccessible so cal your bank and tel them.
Not that I don't think this is a good idea, because it is, but you also have
to understand that accessibility will always be, to some extent, a game of
catch up.

Web coding keeps changing at blinding speed, and that's not going to stop.
Sometimes it's a matter of the screen readers catching up to it, and
particularly when the reason for doing a certain thing a certain way
revolves around increased security.

It's really generally helpful to check to see if what doesn't work under one
screen reader might work under another if you happen to have a system with
two or more screen readers available. That can help to tease out where the
issue might lie.


Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134

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