Re: Files not showing

Howard Traxler <howard@...>

In the properties control on the Documents folder, it shows 286 files but when displaying the folder I see 13 subfolders and only two files; an ini file and a zip file.  Yes, I did start to put files into the folders I created for them but I didn't get very many moved.  When I look at the subfolders, all the files that I moved do show up in there.  I don't remember file names so I can't very well do a search. 
I don't know what kind of an update it did.  When I shut it down, it said it would do an update and then shut down.  I didn't get a choice.  Maybe there's a place where I can roll back to before the update; kind of like a restore point in xp.

----- Original Message -----
From: Gene
Sent: Sunday, September 30, 2018 4:48 PM
Subject: Re: [nvda] Files not showing

Consider the most simple possibility first.  Someone who uses Windows 10 can tell you how to do this.  Set Windows to show hidden files.  perhaps the files became hidden when the update occurred. 
----- Original Message -----
From: JM Casey
Sent: Sunday, September 30, 2018 2:10 PM
Subject: Re: [nvda] Files not showing

Try searching for the files using Windows search feature.

Maybe they somehow did not end up where you expect.

Also refreshing the file explorer window with f5 sometimes seems to help. But that’s probably not going to help you as you say you already opened the explorer window to your new folder *after* copying the files.


You could try other things. Go to where you think the documents ended up on the c (or whatever) drive and check the properties. Does it show space used by the folder? If it says “0 bytes”, it’s possible the files did not even copy.


I’ve never had files physically disappear after a windows update, but it’s possible something is screwed up with the documents library. You should still be able to access the actual documents folder. Maybe open the run box and type in the path to your personal documents folder and see what happens. In my case it would be “c:\users\jm\documents”.


From: <> On Behalf Of Howard Traxler
Sent: September 30, 2018 3:05 PM
Subject: [nvda] Files not showing


Hi, I'm just starting to use my new Win10 machine.  I copied many files and folders from my documents folder of an older machine into the documents folder under "this pc" on the new one.  Now when I go to this pc and open the documents folder, all I see is folders; no files.  I know they're in there because I was accessing them before windows did an update.  Now they don't show up.  Neither in "this pc" nor in "file explorer".--my mistake: two filenames do show, an ini file and a zip file.  When I look at properties for the folder, I see that there are 286 items in there.
What should I do to get them back?
Sorry; I failed to mention that I'm using the current version of NVDA.  But the demo of jaws doesn't see the files either.


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