Re: Are There Now or Has There Recently Been a Problem with Donating . . .


Brian's Mail list account <bglists@...>
 

Yes indeed, you do not say where you are, but I guess it could be that the payment method is the issue from the US person.
I normally use Paypal as its no more expensive conversion wise than using my debit card directly from my bank and the experience is far more accessible than the banks one is. Sad to say, a lot of banks in the UK seem to have convoluted systems when obviously companies like Amazon and payment services like Paypal seem to have got it nailed for accessibility.
Brian

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----- Original Message -----
From: "Sky Mundell" <skyt@shaw.ca>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 8:07 AM
Subject: Re: [nvda] Are There Now or Has There Recently Been a Problem with Donating . . .


Neither have I. I should donate to this product. Haven’t donated anything yet!



From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Clare Page
Sent: Thursday, October 04, 2018 11:57 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Are There Now or Has There Recently Been a Problem with Donating . . .



Hi!

I’ve never yet heard of anyone being unable to donate because the amount is given in a foreign currency, but maybe it’s happened to others without them mentioning it on this list.

If you don’t mind me asking, what is wrong with donating to NV-Access in Australian dollars?

I live in France, where the local currency is euros, and all my donations to NV-Access have been in Australian dollars, even though my PayPal account is in euros: every time I’ve made a donation, the receipt from PayPal has told me both the exchange rate and how much I have paid out in euros after conversion. If your friend wants to pay a donation with a credit card instead of with PayPal, the bank should be able to do the conversion. If she is not allowed to use any currency other than US dollars, that’s a matter to take up with her bank.

Given that I have never had problems donating to NV-Access in Australian dollars, I don’t know whether there is any means of donating with a different currency by credit card, but maybe others can help if there is.

Bye for now!

From Clare



From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian Vogel
Sent: vendredi 5 octobre 2018 06:20
To: nvda@nvda.groups.io
Subject: [nvda] Are There Now or Has There Recently Been a Problem with Donating . . .



. . . when installing/updating NVDA?

I ask because a friend of mine who's a long term NVDA user, and has donated many times along the way, mentioned to me this evening that when she did the latest update she could not get through making a donation. We're in the USA, and she describes the situation as being that no matter how many times she tried to get the donation currency set to USD and enter her credit card information things kept reverting back to Australian dollars and starting the whole "fill in the form" process again.

She's been a screen reader user since there were screen readers, and knows NVDA inside and out. I thought I'd mention this here as it would be a shame if this were not an isolated incident and others who wish to donate were being stymied in doing so.

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134

The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another. Everybody knows that this is untrue. . .

~ Bertrand Russell

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