- Are There Now or Has There Recently Been a Problem with Donating . . .
Re: Are There Now or Has There Recently Been a Problem with Donating . . .
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Thanks Brian, it was likely a change PayPal made - they keep changing things and invariably it usually seems to make it less friendly to use. If it does get too hard for users, we can look at another provider. I must admit, PayPal is the main one I am familiar with, I'm not sure what the best other options out there are... We have trialed adding "Stripe" to the shop for purchases like the training materials. I haven't had any feedback either way from people on that option yet.
All I can tell you at this juncture is that the issue was almost certain to be the donate option that comes up when you are installing a new version of NVDA. I had asked my friend if she had updated to NVDA 2018.3, to which she responded in the affirmative, but then the conversation turned to her having been unable to donate as she typically does when she updates.
This is someone who has been a screen reader user for decades, and an NVDA user for a long chunk of that (it's her screen reader of choice). That's the reason I brought it up because if she was having difficulties I suspected it might not be a case of user error. Perhaps it was a fluke, but I thought it should be mentioned.
Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134
The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another. Everybody knows that this is untrue. . .
~ Bertrand Russell
Training and Support Manager
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