Re: NVDA and the audible app

David Mehler


Yah, when the win10 audible app becomes the only thing on windows I'm
going to be rethinking my audible, since the android app while
accessible only gives you drm-protected .aax files.

Anyway, uninstall that app if you haven't already, then reboot and try
a reinstall of the windows desktop application.


On 10/9/18, Robert Doc Wright godfearer <godfearer@...> wrote:
the audible tech person I worked with installed the windows 10 audible appp

and it is useless for us. I do mean completely.
----- Original Message -----
From: "David Mehler" <dave.mehler@...>
To: <>
Sent: Monday, October 8, 2018 11:06 AM
Subject: Re: [nvda] NVDA and the audible app


Just went through this found it yesterday fought with my computer, it
is not your machine, and got ahold of audible about half an hour ago.
This fixed it for me and site downloads are once again working.

First of all log in to your audible account, then hit enter on your
name, if your using jfw it will say hi whatever your name is
collapsed, arrowing around will now show Under that arrowing you'll
see your account status, for example mine said Gold Monthly.
Continuing to arrow down you'll get to account details, enter on that.
I should note that during this process you might have to log in again
depending on your browser settings. Arrow to update settings, and
scroll down or use heading navigation of NVDA to get to something that
says software verification. Under that there's a checkbox that for you
will be unchecked it says something like check for audible download
manager, check that, and then your good to go.


On 10/8/18, Lenron <lenron93@...> wrote:
Yeah that fixed it and they are working on it.

On 10/7/18, Felix G. <constantlyvariable@...> wrote:
What's an anagram of conversation? Voices rant on.
Am Sa., 6. Okt. 2018 um 18:23 Uhr schrieb Monte Single

What rhymes with amazon and audible and apple?? Evil!!

From: [] On Behalf Of
Sent: October-06-18 8:15 AM
Subject: Re: [nvda] NVDA and the audible app

I am afraid it is already here and not 3 years away at least here in

I found last night when I went to my audible Library the download
now takes you to a so called “help” page which only gives the option of
using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on
that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is
bad news indeed.

I tried to open a “chat”with Audible support but after stating the
they did not respond at all- I waited for 30 minutes for any

So for me as of last night Audible appears inaccessible for blind
of Windows and also for devices like the victor Reader Stream/Trek and
Pocket Plextalk which could until last week support the playing of

As I am now blocked from accessing something like 60 books that I have
paid for over the years I am not a happy customer.

David Griffith

My Blind Access and Guide dog Blog
My Blind hammer Blog

From: Gene
Sent: 06 October 2018 11:06
Subject: Re: [nvda] NVDA and the audible app

Eventually covers a long period of potential time. Are they going to
cause problems for Windows 7 users and Windows 8 users while there are
still many around? This sounds like something that may be perhaps
years away. I don't know when support for Windows 8 ends and support
Windows 7 is ending a little over a year from now.

Also, why assume the worst case? Why contact blindness organizations
first? Why not discuss it with Audible and see what happens. Audible
a good record on accessibility. If there is a problem, talking with
may cause it to be solved.


----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM


Subject: Re: [nvda] NVDA and the audible app

Well do not use them myself, but their attitude is surely unacceptable
arrogant in the extreme in my view. I'd actually report this to the
organisations in the country they are in and let them have a poke at
would imagine they might well be shooting themselves in the foot if
stop supporting things that actually work in favour of some snazzy heap
windows app which is a format many people seem to think ill conceived
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.

Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

This is mainlya request for the developers, but I'm posting it here
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they
eventually phase out the Audible download manager because of the
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary
those of us that use the website to use the app to download books in
The lady I talked to said she could not give me a time frame on when
would do away with the Audible download manager, but that they had
stopped updating it.

Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762

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