Re: BrailleNote Apex will no work with latest NVDA and Bluetooth


 

Hi,

Can you try the following for me please:

  1. Try connecting to your Apex as a braille display (of course, following the prompts from KeySoft).
  2. When NVDA presents an error, press NVDA+F1, locate log viewer, then copy and paste the last few lines of the log viewer starting with “error – “ line. Please paste this info as a reply to my email so resident developers can find out what’s up.

For reference, I cannot reproduce this on my Windows 10 laptop running an equivalent of NVDA 2018.3 plus additional alpha-level code, and my Apex running KeySoft 9.5 connected to my laptop via Bluetooth.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Armando Maldonado
Sent: Thursday, October 18, 2018 2:50 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] BrailleNote Apex will no work with latest NVDA and Bluetooth

 

Hello, yes, I have and still get same error, thanks.

----- Original Message -----

From: Joseph Lee

Sent: Thursday, October 18, 2018 2:45 PM

Subject: Re: [nvda] BrailleNote Apex will no work with latest NVDA and Bluetooth

 

Hi,

Okay, have you tried telling Windows 10 to forget your BrailleNote (Settings/Devices, then select your BrailleNote and remove) and pairing/connecting again? I think what might be happening is that NVDA might not be finding the BrailleNote at a designated Bluetooth COM port, or something else is going on.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Armando Maldonado
Sent: Thursday, October 18, 2018 2:42 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] BrailleNote Apex will no work with latest NVDA and Bluetooth

 

Hello, I am awer of automatic braille detection and it did not work for me, using winsows 10 andit's connecting via bluetooth. Thanks.

----- Original Message -----

From: Joseph Lee

Sent: Thursday, October 18, 2018 2:34 PM

Subject: Re: [nvda] BrailleNote Apex will no work with latest NVDA and Bluetooth

 

Hi,

Apart from this news…

I’d like to know the following:

  1. Windows version you’ve got.
  2. If you are aware of automatic braille display detection in NVDA 2018.3 and later.
  3. Which port is BrailleNote connected to via Bluetooth (automatic or a COM port number).

I’m interested in this, as I do have an Apex and recently introduced Apex BT scroll wheel and BrailleNote QT support to NVDA in 2018.3.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Michael Munn
Sent: Thursday, October 18, 2018 2:34 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] BrailleNote Apex will no work with latest NVDA and Bluetooth

 

The Apex model of the Braille Note is no longer supported by Humanware.

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