Re: Has anyone else had quick navigation keys stop working after installing Microsoft Office?

hurrikennyandopo ...


Brian is referring to this menu called Run COM Registration Fixing tool... under the tools menu.

There is no information in the user manual for this and what it does I think there should be info there but is not.

I think after it also the computer has to be rebooted as well.

Gene nz

On 15/11/2018 3:48 AM, John J. Boyer wrote:
What is this tool for reregistering filles and how do i find it?


On Wed, Nov 14, 2018 at 11:09:20AM -0000, Brian's Mail list account via Groups.Io wrote:
Comment. Note Office removal or updates have in the past stopped proper use
of single key nav in browsers and pdf and word  due to registry not being
put back as it should be. Assuming you are using the latest nvda, then
running the tool in the tools section to re register some crucial files
needed for accessibility may fix the problem. Otherwise if not you may need
to go back to the machine before it was installed, NOT by uninstalling but
either via backup and restore or maybe the more convenient system restore.
It may not work though. Can you still move between focus and browse modes?
If yes it could be a new  but similar problem created in a recent update.

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----- Original Message ----- From: "John J. Boyer"
To: <>
Sent: Tuesday, November 13, 2018 2:21 PM
Subject: [nvda] Has anyone else had quick navigation keys stop working after
installing Microsoft Office?

They were working until I did that installation. I have a laptop computer.
The vendor configured it before giving it to
me. The quick navigation keys have never worked. They are trying to figure
out what they might have done that caused
this problem. Once I know that, I might be able to write a NVDA add-on to
correct it.


John J. Boyer
Email: john.boyer@...
Status: Company dissolved but website and email addresses  live.
Location: Madison, Wisconsin, USA
Mission: developing assistive technology software and providing STEM
      that are available at no cost

Check out my website for NVDA tutorials and other blindness related material at Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

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