Re: Inconsistency in Windows Explorer

Ron Canazzi

Hi Group,

I don't know if this issue is related to unresponsiveness or inconsistency in Windows Explorer/This PC, but here is what happens to me.  When I either move, delete or copy a large file or folder, I get the count up from 0 to 20 to 30 to 50% and so on. When the hard drive stops turning and the operation is complete, there is a phantom window that NVDA still sees that says a percentage of either 100 or something close like 94 of 95%.  I can't get rid of this unless I either press F5 to refresh the folder or alt + tab away from the folder and then back.

Has anyone else experienced this issue and is it related to the sluggishness and unresponsiveness which began this thread?

On 11/16/2018 12:48 PM, Tyler Wood wrote:

I'd also be curious if this is happening in 1809 or 1803 build of windows 10?

I heard from a few folks that it hasn't happened as often (if at all) running NVDA 2018.3 in windows 10 1809.

I currently don't have a machine running that so I can't test this personally. I'm waiting for it to hit windows update rather than using the media creation tool.

On 2018-11-16 10:08 AM, Felix G. wrote:
Hello Joseph,
I tried latest alpha, and while it might be happening less frequently,
it still does happen. As it is a rare observation to begin with, I
cannot say if its frequency really decreased.
Taking the risk of repeating myself, I would like to emphasize again
that fixing this issue would dramatically improve the perceived
stability and maturity of NVDA. Again at the risk of repeating myself,
if there is anything I can do to help track this down, I'd go out of
my way to do so. Twice if needs be.
Am Fr., 16. Nov. 2018 um 16:31 Uhr schrieb Joseph Lee
I'm curious to know if we can have some people try out latest development snapshot and see if it resolves this?

-----Original Message-----
From: <> On Behalf Of Tyler Wood
Sent: Friday, November 16, 2018 7:24 AM
Subject: Re: [nvda] Inconsistency in Windows Explorer


I get this quite a lot of the time.

It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.

On 2018-11-16 2:23 AM, Felix G. wrote:
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.

*** log begins here ***
Developer info for navigator object:
name: ''
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at
0x04DD4490> Python class mro: (<class
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None)) UIA frameworkID:
DirectUI UIA runtimeID: (1904, 203647488, 0) UIA providerDescription:
[pid:1904,hwnd:0x0 Main(parent link):Unidentified Provider
(unmanaged:EXPLORERFRAME.dll)] UIA className: Exception: (-2147220991,
'Ein Ereignis konnte keinen Abonnenten aufrufen.', (None, None, None,
0, None)) UIA patterns available:
*** log ends here ***

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