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You can try deleting your config directory.
To access it you can press Windows+R and type "%appdata%" without quotes. Delete the NVDA inside it.
El 6 jun 2016, a las 15:55, Jermaine Raymer <Jermaine@...
I downloaded NVDA as a trial to see how it might work for my agency’s consumers—When I changed the synthesized voice to one of the Truvoice options, I got a dialogue box which says “Password required to use this Truvoice text-to-speech engine.” Everytime I click the ok button, or click the “x” in the top right of the dialogue, the box with the same message just pops up again. I have now deleted and reinstalled NVDA twice, and both times I reinstalled, it simply launched right into that dialogue box. Does anybody know a way to get me out of this vicious loop?
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