Re: help items missing


Brian's Mail list account
 

Well the only way I can make such files not display is to break the browsers linking, ie the browser gets launched but the file its asked to open is either corrupted in the command or missing so you get a blank browser window.
I've tried several portable and installed copies and cannot duplicate the effect here on windows 7 , so maybe something else broke. However if you can open some html files etc then it seems odd that the problem is so selective unless its a llanguage of the files or some other obscure issue where the characters are not correct to match the file names. Have you searched for the files manually on the machine?
Brian

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----- Original Message -----
From: "Cearbhall O'Meadhra" <cearbhall.omeadhra@...>
To: <nvda@nvda.groups.io>
Cc: "'Quentin Christensen'" <quentin@...>
Sent: Sunday, November 25, 2018 4:43 PM
Subject: Re: [nvda] help items missing


Brian,

Logically, I would have agreed with you. But, I did remove NVDA completely and then installed a fresh download of the whole NVDA package, installed it and still the three files are missing!


Listed but failing to open (presumed Missing!):
* NVDA User Guide
* Commands quick Reference
* What's New

Present and functioning:
* NVDA Web Site
* Licence
* Contributors
* Welcome Dialog
* Check for Update
* About


Could someone tell me what the program file names for the three missing items are? I could then check the NVDA folder and see if they are actually present.

All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian's Mail list account via Groups.Io
Sent: Sunday, November 25, 2018 10:13 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] help items missing

Have you tried a reinstall but keeping the settings? If its just files that are missing and you know they were there in the first place, they have to be in the installer, surely?
Brian

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----- Original Message -----
From: "Cearbhall O'Meadhra" <cearbhall.omeadhra@...>
To: <nvda@nvda.groups.io>
Sent: Saturday, November 24, 2018 10:48 PM
Subject: Re: [nvda] help items missing


Hi,



I was going to investigate the query on using the User manual when I
discovered that the User Manual command reference and what’s new items are
missing from my NVDA menu!

All the other items are present in the help menu.

I am using NVDA 2018.3.2 in Windows 10.



Any suggestions as to how to recover?



All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

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