I am a bit surprised that this application is still using flash. I thought that most Flash applications had been transitioned to HTML 5 at this point. I wonder if you uninstall flash if the site will offer an alternative, or if possibly there is a HTML only version.
My experience has been that the only object that is interactive and accessible to a screen reader in Flash is the button. Perhaps Golden Cursor might be able to help though.
From: <firstname.lastname@example.org> on behalf of "tim@..." <tim@...>
I'm working with a volunteer who is blind to access an online voicemail system through my.jive.com. The website uses flash software and we're able to access the names of the voicemails using NVDA, but we're not able to click on the links
to listen to them.