Re: a situation with NVDA 2018.4 and windows 7
Bill Sallander <bsallander@...>
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Here is a copy of the requested log file.
Hope this helps.
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Joseph Lee
Sent: Thursday, January 3, 2019 10:47 AM
Subject: Re: [nvda] a situation with NVDA 2018.4 and windows 7
That’s new to me. Can you pass the following message to your client:
I’m Joseph, one of the volunteer developers of NVDA. I heard that you’re seeing an odd command line window when NVDA starts.
May I get a debug log from your computer please? To do so, press NVDA+Q, then from Exit NVDA dialog, select the last option (restart with debug logging enabled). Then once NVDA restarts, please move system focus to the command line window and press NVDA+F1 to present the log viewer. Then copy everything from log viewer window and paste it as a private email to me so I can diagnose this.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Bill Sallander
Greetings everyone and happy 2019.
I’ve recently installed NVDA 2018.4 on a Windows 7 laptop for a client.
It seems when I launch NVDA after this update, it seems to bring up the command prompt for Windows 7 as well.
I’ve changed the shortcut to a different key combination thinking that might fix the problem but no good.
Has anyone else had this same issue and if so what was the trick?
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