Also, if you are using Backup & Sync to get your Google Drive on your computer, make sure you're logging in to sync the Google Account (and it's corresponding drive) you think you are.   There have been a couple of instances I've encountered where people have multiple Google Accounts and set up the wrong one in Backup & Sync.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back