Re: Before I fill out the survey
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I was also going to say that there is also value in knowing what users are having trouble with - if it's a matter of something which has a keystroke / setting / existing way to fix it, that's great and makes it easy to help the individual, but us learning that people are getting stuck with something is useful as well. There's no point in us thinking we've solved a problem by adding a keystroke or setting if no-one is aware it is exists :)
On Wed, Jan 23, 2019 at 9:00 AM Brian Vogel <britechguy@...> wrote:
I would also argue that regardless of whether there is a "way around" the issues you're encountering, there is great value in a development team for any product to know about issues that require "ways around" that irritate users to no end.