Re: Accessibility problems with Medium.

Brian's Mail list account <bglists@...>

I take it this is the text of a personal email you sent to the site?
Unfortunately so many sights simply do not get it, shall we say, it will be interesting to see if they do. My guess is that somebody in control at the site sees this as niche and not the discrimination others see it ass.

Sent via blueyonder.
Please address personal E-mail to:-, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Robert Kingett" <>
To: <>
Sent: Saturday, February 16, 2019 2:46 PM
Subject: [nvda] Accessibility problems with Medium.

Hi Chris, I'm contacting you because I've read that you are the IT
contact for the Medium site. If you are not the right person I should be
emailing, let me know who the correct person is.

I'm a totally blind user who is also making some money through the
Medium partner program. As it stands, there are a lot of easily fixable
accessibility issues that are preventing me from publishing on the site
fully. I've been consistently bringing desktop accessibility issues to
your attention but have heard no progress or updates about it after one
accessibility improvement made to the IOS application some months ago.
I’d like to point out the various issues I have on the desktop. If you
fix these, your site will be far more accessible for everyone.

1. Forms are not labeled. This happens all across the site. Edit fields
are not labeled and don't have their title attribute associated with
the field name. This is a consistent problem, especially when trying
to create a publication. Because of this, your electronic W9 form is
completely inaccessible. I had to get sighted assistance to fill it
out, per your requirements to keep earning money through the program.
2. Keyboard focus isn't consistent. For a screen reader user, editing
and writing stories is extremely challenging because keyboard focus
and keyboard controls aren't always persistent. Many controls on
your site can't be accessed via the keyboard, such as the genre
selection when creating a publication. There's too many to list, but
very few buttons and controls can be accessed via the keyboard.
3. Dialog boxes are not accessible to screen readers. Focus isn't drawn
to the dialog boxes and leaves screen readers stuck, unable to even
opt into the medium partner program when editing a story. This
happens all across the site.
4. The main editor isn't keyboard accessible. To a screen reader user,
the compose a story window has two multiline edit fields that are
not labeled. The second edit field, however, is a dud, and does not
even show up visually on the site, so a screen reader user could be
typing in a phantom edit field and publish a blank story.
5. No alt text option. Give writers the option to add alt text to their
images. At the moment, this function doesn't exist on your site.

I look forward to hearing how and when you will address these
accessibility issues that have been persistent for more than a year. I’d
be more than happy to do a zoom session with you so we can talk about
these in more depth and give you a live demonstration.

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