Re: Chat Solutions for NVDA users
David Goldfield
Regarding Slack I have used it and the program is accessible. However, just because a program is screen reader accessible doesn't necessarily mean that it has an intuitive user-friendly interface. While the UI could do with some improvements to make the program more usable for a screen reader user the fact is that it is usable enough that someone with decent screen reader skills should, after a bit of practice, be able to use it. The Windows version can either be used with browse mode disabled which, for some, may be more efficient or it can be used with browse mode enabled by navigating through messages as you would navigate a Web page. The iOS version, on the whole, is also fairly good. As someone else on this list has stated, the development team is extremely good at responding to users very quickly. Sometime last year, one of the developers inadvertently disabled the ability to navigate through messages using the virtual or browse mode cursor. As this is the way that I use Slack and since using the program is essential for me I was in a bit of a panic and contacted them via their Twitter account (their handle is @SlackHQ.) This was on a Thursday. I very shortly received an apology from one of the developers who understood what the issue was and he promptly fixed it by the end of Friday. That is certainly excellent service.
David Goldfield, Assistive Technology Specialist
WWW.David-Goldfield.Com
On 3/1/2019 10:00 PM, David Goldfield wrote:
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