Re: Invisible Dropbox pop-ups


Ditto, I asked a sighted person for help and they couldn't see anything!

I also noticed that you can be typing in word or an email client and if this pop-up appears, it grabs focus and you are typing into mid-air!


On 3/15/2019 3:23 PM, George McCoy wrote:

On my systems, the pop up is not tied to any detectable change to any of my dropbox folders.  The pop up is the same screen I get when I run the dropbox client except that it is not visible to the sighted user.


On 3/13/2019 7:34 AM, Gene wrote:
I suspect that these windows come up when something changes, someone adds a file or removes it that you are sharing folders with.  It may come up when the program is first run, but one person reported that the window comes up about every half hour, another person reported about every hour.  I doubt there is any general rule about how often they come up.
The following may have a useful suggestion but my understanding of just what is occurring may not be correct.  But whatever is done about this unreadable window problem, my suggestion about how such information is displayed may be useful.
Probably what is needed is the ability to turn such notifications completely off or alter it in some sort of accessibility setting so the information can be checked periodically by the blind person to see announcements about what has changed without them being read automatically.  I expect this can be done.  The information could be displayed in the system tray so a blind person can go to it and read it without a help balloon or a toast announcement being generated. Information can change constantly if desired in the system tray without a screen-reader reading it if it just changes.  This should be an accessibility setting that can be turned on in preferences.  Should it be on by default when a screen-reader is detected?  I'll leave that for others to discuss.
I think it is important for entities to develop a unified position on this feature and whether it should be on automatically when a screen-reader is detected.  In general, as things are, those who are complaining are just complaining about removing the wwindow. But that doesn't address the underlying problem, making the information available and not intruding on screen-reader use.
----- Original Message -----
*From:* Arlene <mailto:nedster66@...>
*Sent:* Wednesday, March 13, 2019 12:23 AM
*To:* <>
*Subject:* Re: [nvda] Invisible Dropbox pop-ups

H I didn’t know that. Well that’s good to know.

Sent from Mail <> for Windows 10

*From: *Ron Canazzi <mailto:aa2vm@...>
*Sent: *March 12, 2019 9:58 PM
*To: * <>
*Subject: *Re: [nvda] Invisible Dropbox pop-ups

Hi Group,

While this Drop Box issue is an annoyance, it goes away within a few minutes after system boot on my computer.  Are others having the phantom windows stay visible indefinitely?

On 3/12/2019 10:57 PM, Gene wrote:

    I'm sure if the program weren't running, you wouldn't get such
    notifications.  But some people want the program to be constantly
    running and for those people this would be a problem.  And even if
    you have the program run at boot up, you can close it in the
    system tray.


    ----- Original Message -----

    *From:* Annette Moore <mailto:angelgirl52376@...>

    *Sent:* Tuesday, March 12, 2019 9:51 PM

    *To:* <>

    *Subject:* Re: [nvda] Invisible Dropbox pop-ups

    Would simply disabling it from Startup stop these invisible
    Dropbox windows from popping up?, or would the notifications also
    need to be turned off?


    On 3/12/2019 8:17 PM, Curtis Delzer wrote:

        it certainly is, and until you turn off drop box, though you
        might like to know if a friend or colleague sends you stuff or
        gets stuff, you have to put up with this s**t.

        On 3/11/2019 12:52 PM, Lino Morales wrote:

            Its annoying as hell.

                                                            Sent from
            Mail <> for
            Windows 10

            *From:* <>
            <> <> on
            behalf of Sam Bushman <libertyroundtable@...>
            *Sent:* Monday, March 11, 2019 3:50:32 PM
            *To:* <>
            *Subject:* Re: [nvda] Invisible Dropbox pop-ups

            That is correct – it’s not a notification. It is a box
            that comes up over and over though.

            *From:* <>
            <> <> *On
            Behalf Of *George McCoy
            *Sent:* Monday, March 11, 2019 1:36 PM
            *To:* <>
            *Subject:* Re: [nvda] Invisible Dropbox pop-ups

            For me, this is not a notification.  It looks exactly like
            the screen that comes up when I click the dropbox button
            in the system tray/user notifications area of windows 10.


            On 3/11/2019 11:11 AM, Dave Grossoehme wrote:

                Good Morning:  I read this information a little late.
                However, I check notifications, which are in settings
                and the notification for Drop Box is uncheck.


                On 2/25/2019 5:10 AM, Gene wrote:

                    Has anyone looked through options in Dropbox to
                    see if anything is available about not showing
                    notifications or messages?  These are, presumably,
                    shown in the system tray.  I almost never use
                    DropBox, though I have it, and I usually don't
                    have it running.  I don't know if I have the
                    latest version.  But the first thing I would do is
                    look through the options to see if anything is
                    available.  I may check later today but it might
                    be better if someone checks who uses it regularly,
                    and knows they have the problem version.
                    Presumably, I either do or it would update if I
                    leave it on.


                    ----- Original Message -----

                    *From:* Brian's Mail list account via Groups.Io

                    *Sent:* Monday, February 25, 2019 3:18 AM


                    *Subject:* Re: [nvda] Invisible Dropbox pop-ups

                    The whole thrust of it for us is that you can hear
                    when new updates come in.
                    To try to schedule everything at the studio will
                    cause our non tech folk a

                    Sent via blueyonder.
                    Please address personal E-mail to:-
                    <mailto:briang1@...>, putting 'Brian
                    in the display name field.
                    ----- Original Message -----
                    From: "Gene" <gsasner@...
                    To: < <>>
                    Sent: Sunday, February 24, 2019 3:45 PM
                    Subject: Re: [nvda] Invisible Dropbox pop-ups

                    Is there any reason to have it running
                    constantly?  You can exit it and only
                    run it when you want to use it.

                    ----- Original Message -----

                    From: James Scholes
                    Sent: Sunday, February 24, 2019 9:32 AM
                    To: <>
                    Subject: [nvda] Invisible Dropbox pop-ups

                    Hi all,

                    I'm running Dropbox v68.3.92.  Approximately every
                    half an hour or so,
                    NVDA's focus is being moved to a Dropbox window
                    which only seems to
                    contain a single, blank edit field.  The window
                    doesn't seem to stay on
                    the screen, but focus isn't returned to where it
                    was previously after it
                    disappears.  In fact, NVDA reports it as taking up
                    a rectangle of 0
                    pixels, so I don't know if anything shows up
                    visually on the screen at all.

                    As you can imagine, having to dismiss these boxes
                    several times per day
                    is irritating.  Does anybody have a work-around?


                    James Scholes

        Curtis Delzer


        W B 6 H E F

        Rialto, CA

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