From: James Bentley

Sent: Sunday, April 07, 2019 10:19 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] I Can't get the latest version of NVDA to install

OK, NVDA is not listed in programs and features.

 

When I pasted your string in to the run menu, I was able to find a message that I opened in NotePad.  It is as follows:

 

2018:01:31 09:16:12:961 Could not recognize operation: B!

 

2018:01:31 09:16:12:975 DifxFrontend failed!

 

***

 

The download from NV Access is around 22 MB.  But what I find in my downloads folder is under one MB.  Don’t know what’s with that.

 

I have deleted the file from my downloads folder several times and replaced it with a new download with the same results.  Are there other safe places to grab NVDA?

 

Now, I sure ain’t no kind of a PC genius but I am wondering about two things.

 

First, I did turn off Malwarebytes real time protection with no luck.  I do not know how to turn off Windows Defender.  So, can anyone help me with that?  Just in case Defender is the culprit!

 

Also, I wonder if I would have any luck trying to install an older version of NVDA.  And, then, just updating that.

 

I’m sure there is a lesson to be learned here.  Even if it is just that NV Access has a server that is down.

 

All help is greatly appreciated.

 

James BCheers,

 

 

 

 

hi

 

I am wondering if it is getting blocked by your anti virus program if this is the case you will need to give it a exception so it can install.

 

Could you tell me if it is about a 22 meg file? if not it may of not got downloaded properly or the file may of got corrupted

 

I just noted the size on a beta file of it.

 

If this is the case grab a new copy of it.

 

Could you also check under control panel even though it may not have installed under programs and features to make sure it is not there.

 

Also under  press the windows key + letter R then when the run dialogue comes up type in the following %appdata% make sure there is no nvda directory and if there is delete it out then close that page with alt key + f4 key.

 

I think you said you had jaws 19  so you could use that to do it

?

 

Then re install nvda with the good working copy.

 

Gene nz

 

I have downloaded it two times in the past with other laptops.  But, the first time for this laptop.

 

I do not get past the music.  No dialog  at all.  I did try alt+y just in case.

 

I have tried to save this and run it.  I have tried to just run it.  Same results.

 

Maybe their server has been down for over one day.

 

The only thing that I have recently changed on my end is just that I upgraded to Jaws 2019 on both computers.  Of course, I tried J17 just in case.  No dice.

 

Cheers,

 

James B

 

 

 

From: hurrikennyandopo ...

Sent: Sunday, April 7, 2019 9:13 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] I Can't get the latest version of NVDA to install

 

Hi

 

is this the first time you have ever installed NVDA or have you had a earlier version.

 

the file that wouldive come down would be named nvda 2019.1.exe and when you click on it or try to get it to load it will make a musical sound then come up with a documentation screen. YOu will need to agree to it by pressing the space bar then tab to the first option which will be install to your computer then press the enter key. If it seems to be getting stuck installing it it might be that the UAC screen has come up and nvda can not see it if this is the case use the ALT key + letter Y to say yes to it and it should keep on installing then say it has been installed  with a ok button.

 

Or is it just not going any further after you hear the sound?

 

Gene nz

 

On 8/04/2019 1:45 PM, James Bentley wrote:

Hi all,

 

I went to:

 

http://www.nvaccess.org/

 

and downloaded a very small file that looks like it is suppose to install NVDA.  When I open it, I get a few seconds of music and then nothing.

 

I have tried with both Chrome and IE for over 24 hours now.  So, maybe someone can tell me what I am doing wrong?

 

Cheers,

 

James B

 

 

 

 

--

Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net
 
Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which location (or locations) are nearest to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find out which software is installed on the APNK network please visit the following link http://www.aotearoapeoplesnetwork.info/faq/software To find out how to use NVDA on APNK computers please visit the following link http://www.aotearoapeoplesnetwork.info/faq/nvda
 
To find out which software is available on the Christchurch City Library network, and how to start the NVDA screen reader, please go to the following links. Software available  https://my.christchurchcitylibraries.com/faq/computers/#faq_5884  How to start the NVDA screen reader on Christchurch City Library computers  https://my.christchurchcitylibraries.com/faqs/what-screen-reader-software-is-available/
 
To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.