Re: Contact

Quentin Christensen

Dear Ibrahim,

We've seen similar issues arise when programs have been installed or uninstalled - not every time, but occasionally.  There is a feature in NVDA to attempt to repair this.  If you can run NVDA, press NVDA+n, then T for Tools.  Then press R for "Run COM Registration fixing tool" and press ENTER twice to run this tool.  After running, and then rebooting your computer, ideally, the problem should be fixed.  Please do advise how you go with this.

Kind regards


On Tue, Jul 2, 2019 at 12:16 PM Ibrahim Ajayi <kobisko@...> wrote:
Please I want to know if the NVDA screen reader can be repaired.  The
screen reader has been behaving abnormally for some time now.
It crashes unexpectedly, and some times does not make programs work.
When I am working on a website, the screen reader just stops talking,
creating problems for me, trying to figure out what might have gone
wrong.  When I try to find out what the problem is by pressing alt+tab
to switch programs, all I hear is unknown or icon icon.
Now when I get frustrated and I want to shut down the computer, I am
made to understand that a number of programs are not allowing windows
to shut down.
Are there any solutions to these problems?
I use windows 7 32 bit, and I have the latest version of NVDA.
Hope my problem is well understood.
Hope to read a response.

Quentin Christensen
Training and Support Manager

NVDA 2019.2beta1 now available!

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