Re: Outlook Bug When Scrolling Through Messages

kelby carlson
 

Here is a log from when I tried this:

INFO - __main__ (08:16:59.197):
Starting NVDA
INFO - core.main (08:17:00.957):
Config dir: C:\Users\kcarlson\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (08:17:00.957):
Loading config: C:\Users\kcarlson\AppData\Roaming\nvda\nvda.ini
INFO - core.main (08:17:01.259):
NVDA version 2019.1.1
INFO - core.main (08:17:01.259):
Using Windows version 10.0.17134 workstation
INFO - core.main (08:17:01.259):
Using Python version 2.7.15 (v2.7.15:ca079a3ea3, Apr 30 2018,
16:22:17) [MSC v.1500 32 bit (Intel)]
INFO - core.main (08:17:01.259):
Using comtypes version 1.1.3
INFO - core.main (08:17:01.259):
Using configobj version 5.1.0 with validate version 1.0.1
INFO - synthDriverHandler.setSynth (08:17:03.446):
Loaded synthDriver eloquence
INFO - core.main (08:17:03.923):
Using wx version 4.0.3 msw (phoenix) wxWidgets 3.0.5
INFO - brailleInput.initialize (08:17:03.928):
Braille input initialized
INFO - braille.initialize (08:17:03.938):
Using liblouis version 3.8.0
INFO - braille.BrailleHandler.setDisplayByName (08:17:03.940):
Loaded braille display driver noBraille, current display has 0 cells.
WARNING - core.main (08:17:04.042):
Java Access Bridge not available
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (08:17:04.065):
UIAutomation: IUIAutomation5
INFO - core.main (08:17:05.334):
NVDA initialized
ERROR - RPC process 10644 (nvda_slave.exe) (08:17:16.051):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 94, in main
File "comHelper.pyo", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyo", line 180, in GetActiveObject
File "comtypes\__init__.pyo", line 1247, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo
(08:19:49.664):
Developer info for navigator object:
name: u'Flag Status Red Flag replied has attachment From
mdjblattenberger@..., Subject Message from "RNP0026736F9330",
Received Mon 5:25 PM, Size 3 MB, In Folder Archive,'
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_READONLY
isFocusable: True
hasFocus: False
Python object: <appModules.outlook.UIAGridRow object at 0x05B31B70>
Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class
'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class
'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class
'NVDAObjects.NVDAObject'>, <class 'documentBase.TextContainerObject'>,
<class 'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: RectLTWH(left=360, top=508, width=414, height=70)
value: None
appModule: <'outlook' (appName u'outlook', process ID 12096) at address 58fbdf0>
appModule.productName: u'Microsoft Outlook'
appModule.productVersion: u'16.0.4266.1001'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 2560368
windowClassName: u'OutlookGrid'
windowControlID: 4704
windowStyle: 1442840576
windowThreadID: 8524
windowText: u'Table View'
displayText: u''
UIAElement: <POINTER(IUIAutomationElement) ptr=0x839e1a0 at 57da3a0>
UIA automationID:
UIA frameworkID:
UIA runtimeID: (42, 2560368, 4, -236)
UIA providerDescription: [pid:12096,providerId:0x0 Main(parent
link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]
UIA className: LeafRow
UIA patterns available: LegacyIAccessiblePattern, GridItemPattern,
InvokePattern, ScrollItemPattern, SelectionItemPattern, ValuePattern

On 8/7/19, Quentin Christensen <quentin@...> wrote:
There is information on log files at:
https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps

One way, if it's an issue that you can replicate without then needing to
reboot or something afterwards - replicate the issue, then press NVDA+F1 to
open the log. Press CONTROL+A to select all, then CONTROL+C to copy,
create an email to me (or the list) with details of the issue and how to
replicate, then press CONTROL+V to paste.

Kind regards

Quentin.

On Thu, Aug 8, 2019 at 1:45 AM kelby carlson <kelbycarlson@...>
wrote:

Yes, I believe so.

On 8/7/19, George Bell <george@...> wrote:
Are both systems running the same version of Windows 10? The current
version is 1903, but there have been updates to even that version
recently.

George

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of kelby
carlson
Sent: 07 August 2019 14:31
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Bug When Scrolling Through Messages

I don't believe the ad-ons are any different on my laptop than my
desktop.

I also have a home laptop with the latest NVDA, WIndows 10, and
Outlook,
which does not have this problem. This leads me to believe it must have
to
do with the specific computer, though I can't imagine what the problem
is.
They are both Lenovo brand.





--
Kelby Carlson



--
Quentin Christensen
Training and Support Manager

NVDA 2019.2 RC 1 <https://www.nvaccess.org/post/nvda-2019-2rc1-released/>
now
available!

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Twitter: @NVAccess <https://twitter.com/NVAccess>



--
Kelby Carlson

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