Re: Can't run NVDA with admin rights on a MS Surface
james.luxton@...
Hi Quentin,
I am using a Microsoft Surface Pro 1796 with Windows 10 1809. I will work on getting the log files.
Thanks, James
From: nvda@nvda.groups.io <nvda@nvda.groups.io>
On Behalf Of Quentin Christensen
Sent: Tuesday, September 3, 2019 7:11 PM To: nvda@nvda.groups.io Subject: Re: [nvda] Can't run NVDA with admin rights on a MS Surface
Hi James,
Interesting, I hadn't encountered this before, although I personally don't have a Surface laptop - which model do you have? And which build of Windows are they running?
As you've found with your Lenovo's, the general advice I gave should usually work, but evidently there is something different happening with the Surface. Can you get me a copy of the nvda.log and maybe the nvda-old.log files from the %temp% folder on one of the surface machines (ideally from when it was installed, and from when it wouldn't start, rather than the portable copy).
Regards
On Tue, Sep 3, 2019 at 10:12 PM <james.luxton@...> wrote:
-- Quentin Christensen
Web: www.nvaccess.org Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess
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