I have a surface go and had a surface pro4 I think it was or maybe 3 anyway have not seen this suspect something is going on with an AV product. do you use anything other than Defender? hope you get it working.
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On 04/09/2019 00:11, Quentin Christensen wrote:
Interesting, I hadn't encountered this before, although I personally don't
have a Surface laptop - which model do you have? And which build of
Windows are they running?
As you've found with your Lenovo's, the general advice I gave should
usually work, but evidently there is something different happening with the
Surface. Can you get me a copy of the nvda.log and maybe the nvda-old.log
files from the %temp% folder on one of the surface machines (ideally from
when it was installed, and from when it wouldn't start, rather than the
On Tue, Sep 3, 2019 at 10:12 PM <firstname.lastname@example.org> wrote:
I installed the software with an admin account and can run the software
without issues on the admin account. When I log in as a standard user,
NVDA will not run and this is only an issue on Microsoft Surface
laptops(All our Lenovo units run fine). Currently I am running NVDA in
Portable mode to get my users up and running but I was hoping to resolve
the standard install.