Re: Bluetooth problem

John J. Boyer


Thanks to all of you who replied to my original message. as a result I have concluded that theBluetooth chip in my computer is probably incompatible with a recent
Microsoft update. I have an Acer notebook computer with Windows 10 Pro. It was doing fine until a few weeks ago. We will try to find the correct driver and
install it.


On Wed, Sep 11, 2019 at 10:41:11AM -0700, Tony Malykh wrote:
My add-on won't help here unfortunately - since it only works with audio

I have experienced similar connectivity problems a while ago with my
bluetooth headphones and it was resolved after installing new bluetooth
drivers. Judging by the symptoms you're describing your problem indeed
sounds like a driver issue. Disabling power saving options for bluetooth
seems to be a reasonable thing to try, but if it doesn't help - update your
drivers. You'd have to figure out the name of your bluetooth chip and find
most recent drivers for it - this is what helped in my case.


On 9/11/2019 8:39 AM, Giles Turnbull wrote:
Hi John,

I wonder if Tony Malykh's bluetooth audio addon might help. It is
intended to stop the computer's blue tooth from going into standby for
audio purposes, but I don't see why it wouldn't work for your Braille
device's bluetooth connection too.

This is the web link:

And this, copied from the addon page, explains how it works:
"Most bluetooth devices enter standby mode after a few seconds of
inactivity. That means that when NVDA starts speaking again, the first
split second of sound will be lost. Bluetooth Audio add-on prevents
bluetooth devices from entering standby mode by constantly playing a
silent sound, that is inaudible to a human ear."

Hope it helps :)


John J. Boyer
Email: john.boyer@...
Status: Company dissolved but website and email addresses live.
Location: Madison, Wisconsin, USA
Mission: developing assistive technology software and providing STEM services
that are available at no cost

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