Re: Can't open settings dialogues in NVDA 2019.2.
toggle quoted messageShow quoted text
I haven't had any other reports of it, so I expect the issue must not be too widespread. SO, what I would try firstly is restart NVDA with add-ons disabled, and see if that makes a difference. If it does, check whether there are updates for any of your add-ons, and also try disabling all your add-ons and enabling them one at a time to see which is the culprit. Failing all that, send me a copy of your NVDA log as while it might not give you any audible errors, there's hopefully something in the log.
Ok, so first, to restart NVDA with add-ons disabled: Press NVDA+Q, down arrow to restart with add-ons disabled and press enter. If you can't get into the NVDA+q dialog - either because you disabled it in settings previously, or because it's one of the dialogs not working, press WINDOWS+R to bring up a run dialog, type the following and press enter:
To get a copy of your log, look in your %temp% folder. To get to that, press WINDOWS+R type %temp% and press enter, and look for the nvda.log and nvda_old.log files, and send both to info@...
It might also be worth starting NVDA with log level debug to capture as much as possible before grabbing those logs. To do that, press WINDOWS+R and type:
Note you can combine that with disabling addons by using both flags:
nvda --disable-addons --debug-logging
On Tue, Sep 24, 2019 at 5:36 PM Darrell Shandrow Hilliker <darrell.shandrow@...> wrote: