locked Re: Issues:


I would think that these problems are being asked about because the machine used to work properly, but not now.  So the machine shouldn't be underpowered unless some technical problem has occurred to cause a performance problem.  Is that correct, that the machine used to work properly?
Also, screen-readers aren't resource intensive.  Running a newer synthesizer uses a fair amount of resources, but if something like E-Speak is being used, the voice isn't resource intensive. 
Other than hardware problems could be the cause.  It could be that malware is on the machine.  what antimalware programs are you running?  I'm not assuming or making much guess about any cause, now, but software problems are far more common than hardware problems.
Aside from that, I'm not sure anyone can give proper help unless someone sees logs of the machine.  What do the logs say happens when you try to install a program?  This would be technical information and someone would have to tell you where to find it. 

----- Original Message -----
Sent: Monday, November 11, 2019 6:43 PM
Subject: Re: [nvda] Issues:

Regarding the first problem, it sounds like you either have too many
background services running, or your system is simply not powerful
enough to run a screen-reader comfortably. Although NVDA is (as far as I
know) one of the most lightweight screen-readers around, unfortunately
all such programs are necessarily somewhat resource intensive. Without
knowing more information (E.G. what version of Windows you're running),
I can't say anything more specific. It could also be an issue of NVDA
addons. Have you recently installed any? Do you have a lot of addons

Turning to your second issue, have you tried switching to the installer
or UAC window? Sometimes they don't always come to the foreground. It
could also be a matter of Windows Smart Screen. I believe this is
accessible with NVDA, but may need to be switched to as well. Beyond
that, I can't help as I have it disabled.

On 12/11/2019 11:08, Ibrahim Ajayi wrote:
> Hi good people:
> I am having two different problems which I will like you chas to address.
> The first problem is with the NVDA screen reader itself.
> When I start my computer, and the screen reader turns up, and I hear
> "loading NVDA please wait:" nothing comes up again.  I have to press
> the key combination alttab twice to get back to NVDA, to hear "welcome
> to NVDA dialog.  What exactly is happening here:
>   Added to that, It is just too slow, when I am working on the
> internet.  Many times, it crashes when i am on a website, and I have
> to go back to the desktop, to start it again.
> Sometimes, it take for ever for it to start reading a website.  It
> sometimes crashes the site, and never gets to read anything.  All I
> hear is Icon Icon.
> Is there anything I can do to fix this problem? I have NVDA 2019.2 on
> my computer.
> I preferrably use Mozilla firefox as my browser.
> The second issue or problem is this:
> When I download a program and I attempt to install it, all I hear is
> the program name mentioned, then set up, and nothing gets set up.
> I hope this particular problem is well understood.
> How can I get to set up these programs when I hear set up, and after a
> long wait, nothing gets set up or installed.
> I need help with both issues.
> Kind regards.
> Ibrahim.

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