Hello,
I encounter this problem using Word, the slack application and
sometimes thunderbird.
I am testing the NVDA 2019.1 beta 1 version and could not
encounter this problme so often for now.
But I need to test a bit longer in order to find out if it
occurs.
Other thing: in the NVDA beta I have no add-on enabled.
I am also using Windows 10.
Best
Sylvie
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Le 10/12/2019 à 12:38, Gene a écrit :
Are those having the problem using Windows 10? I've never
had it happen in Windows 7 or XP.
Gene
----- Original Message -----
Sent: Tuesday, December 10, 2019 5:11 AM
Subject: Re: [nvda] NVDA sometimes loses control
and needs to be restarted
Hi Vincent and others,
SMILE I hate to break your heart, but you're not the only person
this
happens to. I was very glad to see your message and know that I'm
not
the only one it happens to. It is a fairly easy fix as you said,
but can
get to be a bother and you're right, it does seem to happen when
I'm
trying to do multiple things, but it can also happen when I'm just
in
the middle of an email. My husband thought it could be TWBlue
instead of
NVDA as that program does take a lot of resources, but I unloaded
TWBlue
and was still having problems, so I'm thinking as I first thought
that
it's something with NVDA and hopefully it will get fixed in the
next
update.
Lisa P. Geibel
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May YHWH bless you all
On 12/10/2019 5:55 AM, Vincent Le Goff wrote:
> Hi everyone,
>
>
> This has been happening for some time, on so many computers
and with
> so many different NVDA versions I can't believe I would be
the only
> one to see this, and it's not a huge inconvenience, but it's
strange
> and might be worth looking into. Regardless of the activity
sometimes
> NVDA "loses control". The key hooks (the NVDA key and all
the
> shortcuts associated with it) stop working. Using the
numeric keypad
> works as would without NVDA. Pressing Caplocks, which is a
NVDA key
> for me, triggers the CapLock function. NVDA still works
somewhat and
> tries to report information, but one can't open the NVDA
menu, read
> the time, look at the window title or indeed do lots of
things
> controlled directly by NVDA.
>
>
> When does it happen? I've tried to reproduce the issue and
it's
> tricky. It never seems to happen at a given time or in any
given
> application. All I know is that it seems to "lose control"
when a lot
> of memory is required by other applications, which creates
some kind
> of lag. So this happens in a browser when the site has a lot
of
> scripts for instance. This can happen in Word if the
document is
> long. This can happen while the Windows CLI is opened and a
> "demanding" task is running. This can happen when lots of
update
> information is sent to NVDA (the message queue gets long). It
happens
> more frequently if the machine on which NVDA runs doesn't
have a lot
> of memory. It sounds like a Windows lock, not NVDA's fault,
but is
> there a workaround? Restarting NVDA and the delay it causes
isn't
> really annoying, but it's definitely strange.
>
>
> Most important question though: has anyone noticed this
problem? Or am
> I the only lucky one? Does happen!
>
>
> Thanks,
>
>
> Vincent
>
>
>
>
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