Re: NVDA sometimes loses control and needs to be restarted


Pascal Lambert
 

Ditto.
Using Win10 1909 and latest NVDA version.
Blessings
Pascal

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Nevzat Adil
Sent: Tuesday, December 10, 2019 7:33 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA sometimes loses control and needs to be restarted

NVDA losing focus has been happening to me, too, and I use Windows 10 with Firefox for browser.
It's not a big deal and regain focus by alt+tab.
But it's a nusence.
Hopefully it will be fixed.


On 12/10/19, Lisa P Geibel <lisapgeibel429@...> wrote:
Hello,

I'm sorry, I forgot to mention that when it happens to me I'm either
using Thunderbird, Seamonkey or Firefox. It happens more with
Seamonkey than others though and there are no add ons running or
installed on this computer, which is a Lenovo.

Lisa P. Geibel
For Mine and Marcus's Christian and Messianic audio show, call
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On 12/10/2019 7:06 AM, Sylvie Duchateau wrote:

Hello,

I encounter this problem using Word, the slack application and
sometimes thunderbird.

I am testing the NVDA 2019.1 beta 1 version and could not encounter
this problme so often for now.

But I need to test a bit longer in order to find out if it occurs.

Other thing: in the NVDA beta I have no add-on enabled.

I am also using Windows 10.

Best

Sylvie

Le 10/12/2019 à 12:38, Gene a écrit :

Are those having the problem using Windows 10? I've never had it
happen in Windows 7 or XP.
Gene
----- Original Message -----
*From:* Lisa P Geibel <mailto:lisapgeibel429@...>
*Sent:* Tuesday, December 10, 2019 5:11 AM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] NVDA sometimes loses control and needs to be
restarted

Hi Vincent and others,

SMILE I hate to break your heart, but you're not the only person
this happens to. I was very glad to see your message and know that
I'm not the only one it happens to. It is a fairly easy fix as you
said, but can get to be a bother and you're right, it does seem to
happen when I'm trying to do multiple things, but it can also happen
when I'm just in the middle of an email. My husband thought it could
be TWBlue instead of NVDA as that program does take a lot of
resources, but I unloaded TWBlue and was still having problems, so
I'm thinking as I first thought that it's something with NVDA and
hopefully it will get fixed in the next update.

Lisa P. Geibel
For Mine and Marcus's Christian and Messianic audio show, call
631-403-1002 and press 9997 for that show.
For Marcus's Big Brother breaking news and shows, call the same
number above, but press 9998 for that show.
For either show, once you're in, press 1, then 0 If you want to hear
previous shows, after dialing the above phone number and choosing
which show you want, press 2.
We'd love to hear from anyone about these shows and thank you for
listening.
email:
lisapgeibel429@... <mailto:lisapgeibel429@...>
Twitter:
LisaLisa429
Facebook:
m.facebook.com/ldporter1
May YHWH bless you all

On 12/10/2019 5:55 AM, Vincent Le Goff wrote:
Hi everyone,


This has been happening for some time, on so many computers and
with so many different NVDA versions I can't believe I would be
the only one to see this, and it's not a huge inconvenience, but
it's strange and might be worth looking into. Regardless of the
activity sometimes NVDA "loses control". The key hooks (the NVDA
key and all the shortcuts associated with it) stop working. Using
the numeric keypad works as would without NVDA. Pressing
Caplocks, which is a NVDA key for me, triggers the CapLock
function. NVDA still works somewhat and tries to report
information, but one can't open the NVDA menu, read the time, look
at the window title or indeed do lots of things controlled directly by NVDA.


When does it happen? I've tried to reproduce the issue and it's
tricky. It never seems to happen at a given time or in any given
application. All I know is that it seems to "lose control" when a
lot of memory is required by other applications, which creates
some kind of lag. So this happens in a browser when the site has
a lot of scripts for instance. This can happen in Word if the
document is long. This can happen while the Windows CLI is opened
and a "demanding" task is running. This can happen when lots of
update information is sent to NVDA (the message queue gets long).
It happens more frequently if the machine on which NVDA runs
doesn't have a lot of memory. It sounds like a Windows lock, not
NVDA's fault, but is there a workaround? Restarting NVDA and the
delay it causes isn't really annoying, but it's definitely strange.


Most important question though: has anyone noticed this problem?
Or am I the only lucky one? Does happen!


Thanks,


Vincent






--
Nevzat Adil
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