-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Luke Davis
Sent: Tuesday, December 10, 2019 12:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA sometimes loses control and needs to be restarted

Molly

An idea comes to mind as something to try for you.
If you are running NVDA stable (2019.2.1, for example), you can do this. I believe it doesn't work in the beta currently.

If you press NVDA+n, p, n, you will be able to remap gestures. If you press M, you should be on "miscellaneous". Expand that with right arrow, and go down to "restart NVDA".
If you expand that, then tab to add and press it, you will be able to enter a gesture.

You can use whatever you want, but I used a three finger triple tap to test this.
After you perform the gesture, A two item menu appears asking for touch mode.
Choose the top one (the one that doesn't say object mode), and press enter.
Then tab to OK and press it.

Then, the next time your keyboard stops responding, try that gesture (three finger triple tap in my example).
NVDA should restart.

I am curious if that fixes your keyboard problem.

I suspect it won't, but it would be nice to eliminate the variable.

Luke


On Tue, 10 Dec 2019, molly the blind tech lover wrote:

Yep mine’s a laptop.

The same thing happens on my tablet, but on that device I can just disconnect the keyboard, which fixes the issue.