Problem updating Windows 10 Essentials

Janet Brandly

Hello all,


When starting NVDA I get the message that the Windows 10 Essentials addon has a new version to be updated. However, when I try to update it, I get an error message saying it is not compatible with the version of NVDA I am running. When I go to the “check for updates” section under “help’, I get a notice that there are no NVDA updates available. What’s going on and how do I correct this to get the latest version of the Windows 10 Essentials addon?





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