Difficulty with PDF Document

Andrea Sherry

A member on this list recommended Docuscanplus as a scanning program some time ago.
Till recently this program worked perfectly.
However approx 6 weeks ago the program just said "Unknown" when I opened it to access a document.
Are there any users of this program on this list?
Has anyone had this experience?
If this is not the correct place to ask these questions, is there a list for this product?

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