Re: Donation Too nerve wracking


I just tried the download button again about ten minutes after my last check and it worked.  I think the problem is caused by the donation page being too busy to let new people use it at the time. 

----- Original Message -----
From: Gene
Sent: Monday, February 10, 2020 11:32 AM
Subject: Re: [nvda] Donation Too nerve wracking

I checked the problem.  The first time I used the download button a little earlier in the day, it worked.  When I checked again, it didn't.  I went to the site twice and it didn't either time.  That was when I had one of the donation selections selected.  When I selected the skip donation this time, the download button worked.  So the problem isn't with the download button.  Perhaps the download process is overloaded with people making donations and you can't be sent there now so nothing happens.  Whatever the case, the problem needs to be looked into.  If the form gets over loaded, then a message should be displayed saying to try again later. 
----- Original Message -----
From: Gene
Sent: Monday, February 10, 2020 11:14 AM
Subject: Re: [nvda] Donation Too nerve wracking

Have you made any changes such as using a script blocker?  I haven't tried, but you may have problems if scripts are blocked.  Are you using a different browser?  Have you tried more than one?
----- Original Message ------
Sent: Monday, February 10, 2020 11:10 AM
Subject: Re: [nvda] Donation Too nerve wracking

I just tried to download NVDA. I checked the one off donation for $30
and it took me to a button saying download. No matter what I do to this
button, it does nothing at all. Hitting enter, pressing space bar, or
routing mouse to it and using left mouse click.  The page just sits
there. This used to take me right to PayPal and after entering my
password, it accepted my donation and took me right back to continue to
download and that was all there was to it.  Don't know why the download
button isn't working, but it isn't Hope this problem can be fixed. I was
able to check for update to NVDA and I got it that way but I wanted to
get the actual installer file and I currently cannot do this.

On 2/10/2020 10:40 AM, Damien Garwood wrote:
> Hi Robert,
> Yes, I always thought NVAccess had their own custom form for donating
> as well, but admittedly I haven't been able to donate in some time due
> to financial issues and so I didn't know if perhaps it had been
> changed. In that case, the only thing I can think is that something
> somewhere else is going straight to PayPal (that's the only thing I
> can think of where that kind of problem occurs). I could be wrong
> though...
> Cheers,
> Damien.
> On 10/02/2020 04:28 pm, Robert Kingett wrote:
>> I honestly have no idea what donate page you're going to, but the
>> custom fields on the NV Access donate page has a default value of 50
>> for the monthly option. You can use your arrow keys to decrease or
>> increase the amount. The buttons are clearly labeled, although, I'd
>> remove that uses, donate a, fabulous, adjective at the beginning.
>> That's my only gripe with it. The edit fields can be controlled with
>> the up and down arrow keys, so I have absolutely no idea what donate
>> page you're visiting. You're right, I didn't experience a fraction of
>> the anxiety you experienced, at all.
>> Also, even with 1 touch login on PayPal, you still have to manually
>> approve the purchase. It doesn't happen automatically. It just logs
>> you in automatically to PayPal.

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