Re: Donation Too nerve wracking


On Mon, Feb 10, 2020 at 05:58 PM, Tyler Spivey wrote:
Please explain how the form is badly designed.
Uh, those having difficulty would not be able to clearly articulate what's wrong, as there clearly exists confusion.

I can't say exactly where the sticking point happens to be, but it's clearly there for enough users that it should be a concern.  This doesn't seem to be purely a problem of needing to "dumb down" or simplify the form.  Something else is at work here.

And the above comes from someone who agrees with you that the radio buttons aren't where the problem lies.  But something's off, and it's worth someone taking the time to get in touch with those having the issue to watch what it is they're doing so that the sticking point(s) can be identified.

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna



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