Re: Donation Too nerve wracking
One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text. Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well. If this were changed, it would make it easier for those who aren't good at filling out forms.
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form. The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with.
In other words, at the start of the form, a link would say something like click here to make a one time donation. On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are. But a lot of blind people tab through a form or through most of it. That is, I believe, the result of poor instruction or of people just picking things up as they go.
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
Earlier, I said that the form should not be dumbed down. But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
----- Original Message -----
Please explain how the form is badly designed. It can't be simpler.
You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.
On 2/10/2020 2:46 PM, James Bentley wrote: