Re: Strange issue with Windows 10's OCR

Aravind R

even in pdf file, if i press insert+ r, only blank screen is
displayed. does anybody know how to get better result?

On 24/02/2020, Quentin Christensen <> wrote:
Hi Kara,

I'm not sure why you get better results with one OCR than the other, but
someone asked recently about Komplete Kontrol and I found a few
resources for them which might help (I haven't used it myself so really
have very little idea):

Firstly, has information about the accessibility
mode and how to set it up.

I also found this page on Native Instruments' blog:

Here is a YouTube video which might help:

There is also an email group for support: komplete-kontrol



On Sun, Feb 23, 2020 at 9:09 AM Kara Goldfinch <>

Hi everyone.

I use a Komplete audio 6 audio interface, which has an inaccessible
control panel that I can sort of use via OCR. However, for some
inexplicable reason, I get better results when using the legacy OCR
than I do with Windows 10's built-in engine.

I have the add-on installed in a portable copy of 2019.,2.1, but since
every other add-on I use is now supported under 2019.3.1, It seems
pointless keeping this around if I can get it sorted.

So I was wondering if any of you know why this might be. I have checked
my screen resolution and scaling; both are set to their recommended
values. The app also can't be maximised.

Windows 10's OCR engine works everywhere else. It's literally just this
one thing I need to use the legacy add-on for.

I'm using Windows 10 home Version 1909 (OS Build 18363.657).

Thanks in advance for any help.


Quentin Christensen
Training and Support Manager

NVDA 2019.3 rc2 now available for testing:

User group:
Twitter: @NVAccess <>

nothing is difficult unless you make it appear so.

r. aravind,

Assistant manager
Department of sales
bank of baroda specialised mortgage store, Chennai.
mobile no: +91 9940369593,
email id :,

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