- NVDA Crashing while reading Word document
Re: NVDA Crashing while reading Word document
Sarah k Alawami
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Go to the temp folder and look for I think nvda-old.log. You will ge ther ety typing %temp% in the run dialogue.
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On 3 Mar 2020, at 12:02, Cearbhall O'Meadhra wrote:
Hi, Quentin and team,
Apologies to you and to Sean for leaving the unrelated message attached in my previous email.
I am currently reading a straightforward Word document which involves some technical information and so I need to arrow back and forth to verify information. NVDA crashed a few times for no apparent reason. Then I found that when I used the "numpad 2" key to identify a character in the text, NVDA crashed. I had to restart NVDA each time. The document was not disturbed nor did I lose my position only NVDA seemed to suffer. When I restarted NVDA there was no longer an active log for the previous fault.
Question: Is there any way to trap the log after a crash?
All the best,
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