locked Re: Thunderbird talking way too much


You would expect interested blind users to receive alpha and beta releases and send comments.  And if there aren’t, Mozilla should recruit testers.  It is just plain bad procedure not to have releases evaluated by such users as a matter of policy and that is why so many programs such as Malware Bytes, are accessible in one version, have serious accessibility problems in the next, and then are finally fixed in a later release.
----- Original Message [-----

Sent: Thursday, April 09, 2020 11:57 AM
Subject: Re: [nvda] Thunderbird talking way too much
On Thu, Apr 9, 2020 at 12:42 PM, Gene wrote:
My question is why this wasn’t caught by reports from blind people before the release version.
Gene, do you honestly think that there were many, if any, based on what has been seen here and on other screen reader and associated technology groups?

My point, which seems to have eluded you, is that I constantly see complaints about issues, but when I (or you, or anyone else) bring up the fact that you must report them if you want to have any hope of their being resolved there is generally nothing but the proverbial crickets in response.

I have no reason to believe, based on what I have observed on multiple blind technology related groups, that most (and I do mean most, the vast majority most) screen reader users have ever filed a trouble ticket/bug report.  And until or unless they do they should not expect prompt attention to issues that may not even have been recognized.

Each user demographic is and should be responsible for advocating for themselves by reporting the issues they encounter to those who can fix them.  No one else will, or should.

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna



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