Couldn't replicate your issue.
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Using office outlook 2019
With NVDA2020.1beta1, And Jaws-2020
I hope this would clear some with you.
Try to use NVDA with addons turned off.
Or update your NVDA to the beta release.
On 4/28/20, Christopher Gray <chris@...> wrote:
I am using Outlook 2019 with NVDA. Often, if I am typing a message, my
computer locks up. The only thing I can do is ctrl_alt_del arrow to the
Power Button and either restart or shutdown. Is it possible this has to do
with an interaction with NVDA and Outlook 2019. It happens so often that I
am forced to write messages in Notepad, Select All, and paste the message
into an Outlook message. This never locks up.