Re: Outlook 2019 Issue
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I have seen reports of issues like this from a couple of people, but haven't managed to pin down what is causing it and why it only affects some users.
Several things to try / check:
- Set NVDA's log level to debug (NVDA+control+g, then tab to log level, arrows to set it and enter), then NVDA+control+c to save settings.
- Restart NVDA with add-ons disabled (NVDA+Q then down arrow to that option and enter)
- Recreate the issue
- If you have to restart the computer, then in your %temp% folder should be nvda.log (the log for the currently running or most recent instance of NVDA) and nvda-old.log (the log for the time before that) so you should have a copy of the log from that instance still. If you could please send that to me at info@... with some details on what has happened.
Also, what language are you using? (Shouldn't make a difference, but that could be why it affects some users and not others).
And, what build of Office (if you go to file - account - about Word it should give you the exact number, not just Office 2019).
On Wed, Apr 29, 2020 at 2:52 AM Christopher Gray <chris@...> wrote: