Re: urgent help please with Outlook
Tony Ballou
Hi gang,
First things first, I hope everyone is doing well and keeping
safe. This is going to be a fairly lengthy post, but I think it
will help.
Andrew: Is there only one version of office installed on your
machine. Sometimes this problem occurs if there are two
concurrent installations running with one being active and the
other though inactive is still installed. If this is the case,
try uninstalling both, then re-installing your default version.
If that doesn't solve things you may have to Change the
permissions on the registry key. I would suggest that if you
aren't comfortable with registry editing, make sure that you
have assistance with running this step in case something goes
wrong.
1. Open registry by typing regedit in run. 'F1291BD604B8604......'
I hope this helps.
Tony
On 5/5/2020 8:25 AM, Andrew Summers via
groups.io wrote:
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